When an order is placed, our aim is to ensure that you receive your order as fast as possible. , you will receive an 'order confirmation' email with a tracking number.
Australian orders are sent out via Australia Post, and you will receive a tracking number in your shipping confirmation email, this will allow you to track via the Australia Post website. Here you can check the location of your order once it has been picked up by Australia Post.
Australian Standard delivery is up to 6 business days from dispatch and is complimentary for all orders over $100 (and $5 otherwise).
International Orders are processed within 24 hours. We work with DHL who ensures a 2 – 12 business day delivery time depending on country (excludes customs processing). You will be emailed a tracking number once the goods are dispatched. Your order can be tracked by entering this number in the field provided on the Australian DHL website.
These taxes and duties are not included in your purchase. Please check with the local authority for applicable rates as these charges are not the responsibility of Samira’s Closet. We have no control over the processing time by Customs in each country.
Refused Shipments If you decide to refuse any shipments from Samira’s Closet, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your purchase refund.